All systems are operational

Past Incidents

Saturday 18th May 2019

Transit partially down

One of our network providers is having issues with one of our uplinks in The Hague. The provider is investigating the issue. Luckily, only a short period of packet loss was captured for traffic coming into our network over this link. After some milliseconds, traffic was rerouted over our other uplinks - which minimized the impact on incoming traffic with minimal packet loss.

  • The problem has been solved by our network provider. A new maintenance window will be planned at a later moment for our network provider to move us to a new, improved, network segment.

    • Friday 17th May 2019

    Monitoring Monitoring unstable

    One of the external providers we use to monitor our infrastructure is currently getting DDoS attacks.

    This has impact on the monitoring of our services, we do still have other systems in place that will notify us in case of issues with our infrastructure.

  • DDoS attacks seem to be under control on our external providers network. Our monitoring is back stable and we resume normal operation.

    • Tuesday 30th April 2019

    Network outage The Hague

    Currently we are experiencing a partial network outage in our The Hague location. We are investigating.

  • Our network has been back stable for some minutes now. Outage was due a fiber maintenance window were fail-over failed to other fibers.

    We are currently looking into this issue with one of our network suppliers to further prevent this from happening in the future and add some additional prevention measures to our and suppliers network.