Our The Hague location seems offline. We are investigating.
We are closing this incident. Everything is stable and we have found a plausible cause of the issue, which has been fixed.
Currently we know that it did not involve a complete datacenter power outage, but a short in a server - which tripped the fuse(s) of our feed(s). The exact flow and cause will be reconstructed, tested and described in a RFO, following later this week posted in this incident.
Redundant and/or High Available services and solutions weren't effected by this outage, as our other locations (The Hague and Amsterdam) were uneffected. There was only a brief period where the redundancy/High Availability of those services was lost.
The last hypervisor that was experiencing issues in The Hague is now online, all services are recovering. If you still experience issues please let us know.
One of our engineers is on their way to The Hague to help recover the last hypervisor that is currently still offline.
Most of our services are recovering. However some hypervisors aren't booting, as a result some VM's and web03.ntwrk.eu are still offline.
We are working to get everything recovered.
Unfortunately, our datacenter suffered a power outage. One feed is recovering, we're working to get everything back online on one feed.
Later we will release a RFO with more information, when we have also received more details from our datacenter.
