Multiple platform issues Wednesday 20th May 2026 22:33:52

We are continuing to restore services affected.

The root cause has been found, a failing switch. We have restarted it, and it seems to work again.

Later investigation will be held with the network hardware supplier into the the cause on why this caused so a so severe outage, since this switch is part of a redundant pair.

We are patching customer environments to work around the issue, while continued investigation is on its way to the root cause of the incident.

CBWS is experiencing a DNS outage on the legacy DNS servers. We are continuing investigating.