All systems are operational
Maintenance
Maintenance Managed Mail

We're performing maintenance on our Managed Mail offering. It'll be temporarily unavailable.

Expected downtime is approx. 30 minutes between May 8'th at 22:00 and May 9'th at 01:00.

GitLab Runner registration token removal

In response to GitLab's recent announcement regarding the removal of deprecated runner registration tokens, we are conducting a necessary migration for our Managed GitLab Runner offering. This proactive step ensures seamless service continuity and compliance with the latest GitLab runner workflow.

If you received an email titled "Important update information for customers using runner registration tokens", it pertains to this migration.

Black building test in NL-EIN-1 datacenter

NorthC Datacenter will be performing the yearly netfail test/black building test in NL-EIN-1. The datacenter will be disconnected from the public electrical grid and run on the backup systems. The risk is determined to be low.

Maintenance will be starting at 7AM and ending at 10AM.

Past Incidents

Wednesday 22nd May 2019

No incidents reported

Tuesday 21st May 2019

No incidents reported

Monday 20th May 2019

Eindhoven (NL) Hypervisor 5 issues

One of our hypervisors (hypervisor 5) is having issues. We are currently investigating and working to get everything up-and-running back normal as soon possible.

Because of this, our secondary webserver (web02.ntwrk.eu) is also impacted.

  • All services are back normal and everything is restored. The cause of the partial outage has been found and fixed, we are currently expanding our monitoring to detect these issues proactively before they become a problem.

    • Sunday 19th May 2019

    No incidents reported

    Saturday 18th May 2019

    Transit partially down

    One of our network providers is having issues with one of our uplinks in The Hague. The provider is investigating the issue. Luckily, only a short period of packet loss was captured for traffic coming into our network over this link. After some milliseconds, traffic was rerouted over our other uplinks - which minimized the impact on incoming traffic with minimal packet loss.

  • The problem has been solved by our network provider. A new maintenance window will be planned at a later moment for our network provider to move us to a new, improved, network segment.

    • Friday 17th May 2019

    Monitoring Monitoring unstable

    One of the external providers we use to monitor our infrastructure is currently getting DDoS attacks.

    This has impact on the monitoring of our services, we do still have other systems in place that will notify us in case of issues with our infrastructure.

  • DDoS attacks seem to be under control on our external providers network. Our monitoring is back stable and we resume normal operation.

    • Thursday 16th May 2019

    No incidents reported